No Service: Issues At Play

Created by AFN Go Support, Modified on Mon, 11 Mar 2024 at 07:26 PM by AFN Go Support

     Thank you for bringing issues to our attention. We understand the concern and work diligently to improve AFN Go services. There are a host of relevant issues at play. The service is not available to stateside users or providers that connect stateside. Perhaps you’re experiencing limited connections due to your device or DISA/ base installation security and IT network security blocking or limiting the flow. It can also be an issue of bouncing between cell towers and public Wi-Fi networks (one associated with a provider that returns a stateside location). Sometimes it's a local temporary block due to network traffic or longer/ intermittent blockages due to service providers using rotating IP address ranges that are also used in the USA. Or users on a US cellular provider/network or VPN that returns to a US IPv4.

 

     Rest assured, We will investigate this and keep you updated on the progress. If you have any further details or observations, feel free to share them, as they could be valuable in understanding the cause. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article