AFN Go is only available outside the United States. If you are using a VPN that returns a US IP address, the streams will not work.
Send us your public IPv4 address. We'll need to check if it is recognized by our streaming service provider.
Open a helpdesk ticket by clicking "Submit a ticket" at the top of this page.
Describe the error message you received or issue you are having.
Include your public IPv4 address.
To find your public IPv4 address:
1. On your device web browser, visit an IP address information site such the American Registry for Internet Numbers (www.arin.net) or https://www.whatismyip.com/.
2. You can also search "what is my public IPv4 address" using the internet search engine installed on your device.
NOTE:
* Whitelisting of IPv6 address is not yet supported by our streaming service provider.
* AFN Go is NOT authorized for download, install, or use on US government mobile devices.
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